Track123 Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales
Get peace of mind with responsive, expert live chat support. Go beyond basic order tracking with customizable tracking pages and branded emails that boost engagement and loyalty. Centralize multi-carrier shipments with real-time updates and delivery estimates. Enhance post-purchase experiences with Apple Wallet tracking and AI-powered product recommendations. Built with an intuitive, no-code interface, the app is easy to set up and use. Reduce WISMO tickets and drive repeat sales with Track123.
- Sync real-time order updates and send automated emails to reduce WISMO tickets.
- Recommend products and show estimated delivery dates to increase store sales.
- Enable dropshipping mode to hide all China info for dropshipping stores.
- Access shipment analytics for deeper insights and data-driven decisions.
- Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.
- Popular with stores like yours
- Based in United States
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Spanish, Portuguese (Portugal), Turkish, Russian, Dutch, Swedish, Polish, and Arabic
Works with
- Customer accounts
- Shopify Flow
- Shopify Admin
- Klaviyo
- Bing Microsoft Translator
- Paypal&Stripe
- Apple wallet
- Royal Mail
- Google Map
Categories
Tracking
Notifications
Labels and packaging
Pricing
STARTER
Free
- 50 orders/month
- Real-time sync & tracking
- Branded & multilingual tracking pages
- Shopify native email notification
- Product recommendations widget
- Dropshipping mode
- Order status page widget
- Basic analytics
GROWTH
$9 / month
or $84/year and save 22%
$0.05 per extra order
- 300 orders/month
- Apple wallet tracking
- Custom shipping notifications
- Custom shipping status
- PayPal & Stripe integration
- Advanced analytics
- Export shipment data
7-day free trial
ADVANCED
$49 / month
or $468/year and save 20%
$0.05 per extra order
- 2000 orders/month
- Estimated delivery time
- Auto-translate shipment details
- Product recommendation (AI powered)
- Klaviyo, Omnisend integration
- Slack, Gorgias integration
- Webhooks for developer
- Remove the Track123 branding
7-day free trial
ENTERPRISE
$699 / month
or $6,708/year and save 20%
$0.05 per extra order
- 60,000 orders/month
- All features, plus:
- Custom carrier/platform integration
- Dedicated onboarding support
- Dedicated CS manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,436)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its reliable shipping tracking and seamless Shopify integration. It features a user-friendly interface, extensive customization options, and supports multiple carriers with real-time updates, significantly reducing customer inquiries. The app's effective customer support and reasonable pricing, including a free option, further enhance merchant satisfaction. Its modern design also complements various website aesthetics, improving the overall customer experience.
If you enforce DMARC, Track123’s email configuration is not compatible with custom domains, and U.S.-based merchants should expect slow resolution due to UTC+8-only support.
Track123 has been an absolute lifesaver for tracking my shipments. The app is incredibly easy to use, updates are fast and accurate, and it supports packages from so many carriers all in one place. I no longer have to jump between different websites just to see where my orders are — everything is neatly organized in one app.
What truly sets Track123 apart, though, is their lovely customer support team. They are kind, patient, and genuinely care about helping you. Any question or issue I’ve had was handled quickly and professionally, and with such a friendly attitude. It’s rare to find both a great app and such amazing people behind it.
Track123 has been an absolute game-changer for my store. The setup was quick, the interface is clean, and it integrates perfectly with Shopify. It has definitely reduced the number of “Where is my order?” messages we receive.
The customization options are great too — I was able to match the tracking page to my brand in just a few minutes. Everything works smoothly, and the app runs without any issues.
Support
App support provided by Track123.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, marketing, Online Store
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View customers
Customer data
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View products
Products, product listings, collections
-
Edit orders
All order details, merchant managed fulfillment, third-party fulfillment, order fulfillments, shipping information
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Edit marketing
Marketing events
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Edit Online Store
Online Store script tags, Online Store pages, theme, Online Store page content on a path controlled by the app
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Edit other data
Locales, Online Store navigation
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