MIDA: Heatmap, Replay & Record

MIDA: Heatmap, Replay & Record

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (197)

Improve shopping experience by better replays, recordings and heat map for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on ... more
  • Session Recording: replay customer visits on your online store
  • Heatmaps: see what people find most interesting (and not)
  • Analytics: track & report customer data (checkout, add-to-cart & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Optimized for speed: record sessions without affecting your store's performance
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Product Labels
  • Product Options
  • Marketing Apps
  • B2B Login
  • B2B Wholesale Solution

Pricing

Free

Free

  • 500 sessions/month (~2,500 pageviews)
  • View session cart values
  • Analytics dashboard

Basic

$9.90 / month

  • 1,500 sessions/month (~7,500 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports

7-day free trial

Growth

$19.90 / month

  • 3,500 sessions/month (~17,500 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports
  • Heatmaps
  • Surveys
  • Advanced filters

7-day free trial

Advanced

$39.90 / month

Plans for 100,000+ monthly sessions available, view more in the app

  • 10,000 sessions/month (~50,000 pageviews)
  • View session cart values
  • Analytics dashboard
  • Weekly reports
  • Heatmaps
  • Surveys
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (197)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed insights into customer behavior through session recordings, heatmaps, and interaction replays. It effectively identifies drop-off points, enhancing site conversions without slowing down the website. The app supports multiple stores, is GDPR compliant, and offers a user-friendly setup. Continuous updates and responsive customer support further enhance its value, with a free plan available for various business sizes.

December 19, 2024

I have been using the app for a while now, the customer service is great, and Jennie has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.

Great Commission Company
United Kingdom
About 1 year using the app
February 14, 2025

Nice app! Good to use and problem solved quickly!Will keep using it and really recommend!

Phi Villa
United States
6 months using the app
January 20, 2025

Great app that really helps you understand your site's drop off rate so you can work on retaining customers! Chloe was so helpful and supportive and you will not have a problem or delay contacting assistance, superrrr helpful!!!

AHLVM
United States
About 2 months using the app

Support

App support provided by True Crafts (by BSS Commerce).

Launched

July 27, 2022

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