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MIDA: Heatmap, Replay & Record
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (197)
- Developer
- True Crafts (by BSS Commerce)
Featured images gallery
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Improve shopping experience by better replays, recordings and heat map for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Optimized for speed: record sessions without affecting your store's performance
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Product Labels
- Product Options
- Marketing Apps
- B2B Login
- B2B Wholesale Solution
Categories
Customer behavior
Marketing and sales
Pricing
Free
Free
- 500 sessions/month (~2,500 pageviews)
- View session cart values
- Analytics dashboard
Basic
$9.90 / month
- 1,500 sessions/month (~7,500 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
7-day free trial
Growth
$19.90 / month
- 3,500 sessions/month (~17,500 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
- Heatmaps
- Surveys
- Advanced filters
7-day free trial
Advanced
$39.90 / month
Plans for 100,000+ monthly sessions available, view more in the app
- 10,000 sessions/month (~50,000 pageviews)
- View session cart values
- Analytics dashboard
- Weekly reports
- Heatmaps
- Surveys
- Advanced filters
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its detailed insights into customer behavior through session recordings, heatmaps, and interaction replays. It effectively identifies drop-off points, enhancing site conversions without slowing down the website. The app supports multiple stores, is GDPR compliant, and offers a user-friendly setup. Continuous updates and responsive customer support further enhance its value, with a free plan available for various business sizes.
I have been using the app for a while now, the customer service is great, and Jennie has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.
Nice app! Good to use and problem solved quickly!Will keep using it and really recommend!
Great app that really helps you understand your site's drop off rate so you can work on retaining customers! Chloe was so helpful and supportive and you will not have a problem or delay contacting assistance, superrrr helpful!!!
Support
App support provided by True Crafts (by BSS Commerce).
Resources
Developer
Launched
July 27, 2022
Featured in
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